Clerk, Receptionist & Administrative Jobs

Clerk, Receptionist & Administrative Jobs

Clerk, Receptionist, & Administrative Jobs

Administrative & Office Careers

If you choose a career as an administrative assistant, receptionist or office clerk, it’s your responsibility to keep the office running smoothly. Office administrators play a critical role in companies of all sizes, ensuring effective organization, clear communication, and at times efficient project management. 

There are several important skills employers expect office administrator candidates to have:

  • Basic computer literacy
  • Organizational skills
  • Scheduling and planning ability 
  • Effective time management
  • Good verbal and written communication

If you’re interested in a career as an office administrator, you might be wondering what the day-to-day looks like for various types of jobs. The team at Friday Staffing can help you understand what you can expect in these rewarding careers and connect you with available positions. 

Office Clerk Duties

An office clerk is typically responsible for tasks that help to keep an office running smoothly. Duties and responsibilities vary based on the workplace or industry, but on any given day this job may include activities, such as:

  • Handle incoming/outgoing mail
  • Send memos and emails
  • Make travel arrangements
  • Organize office documentation
  • Monitor office inventory and order supplies
  • Create agendas and take meeting notes

Receptionist Duties

Receptionists are often the first point of contact with customers, either on the phone or when they visit an office. That’s why it’s critical for receptionists to have great communication and customer service skills. Typically, receptionists spend a great deal of time on the phone, answering and directing calls. But, they often take on other administrative responsibilities. Daily duties of a receptionist include tasks, such as:

  • Schedule meetings and appointments 
  • Make travel arrangements
  • Answer customer questions
  • Organize documentation
  • Direct visitors to various locations 
  • Distribute incoming/outgoing mail

Administrative Assistant Duties

Administrative Assistants serve management and executive teams with a variety of skills that keep businesses running efficiently. The complexity of the tasks required of an administrative assist can vary but typically include duties, such as:

  • Answer phones and greet visitors
  • Schedule meetings, appointments and maintain calendars
  • Distribute incoming/outgoing mail
  • Prepare documentation and reports
  • Write and edit various communications
  • Create and maintain organization systems
  • Manage or record account transactions 
  • Perform basic bookkeeping

Benefits of Working with Friday Staffing

Whether you’re just starting your career or you’re a seasoned office administrator, Friday Staffing can help you find a position that fits perfectly with your interests and skills. As a full-service employment agency, we’re dedicated to helping the businesses of the Western North Carolina region thrive, placing the right people to the right job – every time.

One way we accomplish our mission is to set our candidates up for success. Our team is ready with answers and helpful advice, including resources to help you land a position you’ll love

Apply Today

If you’re ready to take the next step toward a rewarding career, review open administrative positions and apply today!

What Are Warehouse Worker Jobs Like?

What Are Warehouse Worker Jobs Like?

Warehouse jobs are best suited for those who appreciate more physically demanding work versus a sedentary job. Occasionally it can be a serious workout depending on the job you are completing, with a lot of repetition, but seeing what you have accomplished and taking pride in a job well done – make it well-suited for many. You get the opportunity to work with a diverse group of people with varying skills. Plus, the work is steady, as there’s usually a demand for your skills. 

Job Description

If you think about it, warehouse workers play a vital role in moving goods of every kind around the country – food, raw materials, in home deliveries and finished goods of all types. Without warehouse workers, you may not have the materials you need from your supply chain or the cereal you enjoy for breakfast. 

Warehouse workers are responsible for receiving and processing incoming goods and outgoing items while maintaining a safe, clean workplace that complies with safety regulations. 

A warehouse worker’s duties may include:

  • Moving merchandise from inventory to shipping
  • Receiving goods and verifying order accuracy
  • Reporting lost, damaged, or missing merchandise 
  • Training new employees 
  • Packing and preparing orders for shipping
  • Counting and stocking merchandise 
  • Recycling of packing materials

Types of Warehouse Jobs

Warehouse workers work indoors and outdoors, and the environment is not always climate-controlled. There are many different types of jobs available at a warehouse depending on a company’s needs. You may pack boxes, account for merchandise, drive a forklift or use hand trucks and move goods from one area to another. Closely review a job posting to ensure a warehouse worker position fits your skill set.

Average Compensation

Hourly rates vary based on the employer, job type, experience level, location, and other factors. 

In Western NC, the average entry wage range is:

  • Stocker: $15 – $18
  • Warehouse packer: $15.50 – $18
  • Warehouse picker: $13 – $18
  • Warehouse clerk: $14.50 – $18.50
  • Material handler: $15.50 – $18.50
  • Machine operator:  $16 – $19

Education, Skills, Certifications Required

Education 

Entry-level warehouse jobs typically require a high school education or GED. Most warehouse workers learn a great deal through on-the-job training. Workers interested in management roles may also pursue advanced certifications related to logistics or learn from in-house management to prepare for a future supervisor role. 

Skills 

Some of the key skills necessary for warehouse workers include:

  • Physical strength and proper lifting techniques to maneuver objects
  • Organizational ability and time-management
  • Computer systems knowledge
  • Understanding of safety protocols
  • Machinery operation

Certifications

Entry-level positions don’t typically require certifications, but there are areas where you can specialize, depending on your responsibilities. One way or the other, the more skills you acquire over time, coupled with a hard work ethic, the better your chances for advancement into supervisory or management roles.

Opportunities for Career Growth

Entry-level jobs offer a gateway into ongoing advancement. As you learn how the business works, you may find opportunities to steer your career in various directions. The job market for warehouse workers is expected to grow for the foreseeable future around the country.

Friday Services

Contact us to learn more about available positions for warehouse workers in your area.

Apprenticeship Program

Apprenticeship Program

Hands-on Experience Matters: Get the Skills You Need Through the Friday Services Apprenticeship Program

You’re looking for a way to grow your mechanical skills so you can get that next level position, but you can’t find time or money to get yourself there. We’ve heard this story from so many students who wanted to learn and expand their skills to build meaningful careers. But, life’s responsibilities kept getting in the way.  

If this sounds like you, the Friday Services Apprenticeship Program is a great way to build an in-demand career while making the income you need. Apprentices work 4 days a week and get paid for 1 day in class.

Benefits of Apprenticeship: Get Paid to Build Your Skills

Friday Services Apprenticeship Program empowers more area workers to find career-track jobs in regional industries—all while earning a paycheck. Apprentices have gone on to work in Engineering, Management, Maintenance, Automation, Machining, and other manufacturing careers.

The program builds the advanced skills that today’s manufacturers are looking for, and the need to fill gaps in the workforce has never been greater. 

  • Higher Wages: Earn an average of $52,600/yr in our region’s manufacturing industry.
  • Hand-on Experience: Receive training on the job that builds an in-demand skill set.
  • Free Education: Earn a certification in Mechatronics Engineering Technology and be paid for your hours in class.
  • Guaranteed Job Offer: Complete the program, and you’re hired!

Partner with Blue Ridge Community College

Friday Services has partnered with leading local manufacturing companies in Buncombe and Henderson Counties to offer individuals a chance to work and gain hands-on experience. Participants earn a certificate at Blue Ridge Community College in Mechatronics Engineering Technology as an Industrial Manufacturing Production Technician.

Friday Services Apprenticeship Program

The Apprenticeship is available to qualified workers, no matter where you are at in your career. Starting pay is $15 an hour with increases per semester. The program covers the costs of tuition and books. 

If you’re ready for a new direction, why not build a career you’ll love? 

Explore Friday Services Apprenticeship Program and apply today at: https://www.fridaycareers.com/apprenticeship-program/

Job Search Tips

Job Search Tips

Job Searching Tips During COVID-19

While many workers have been laid off or furloughed due to the pandemic, the good news is that more recently, there has been a hiring surge – a demand for qualified workers and a workforce shortage. If you’re currently in the market for a new job, start by addressing these questions:

  • Have you updated your online profile and resumé?
  • Are you researching companies that are currently hiring?
  • Are the positions you’re applying for a good match for your experience, education and skill set?
  • Does your resume demonstrate that you’re a great candidate based on the qualifications listed in the job posting?
  • Have you tailored your cover letter to express specific interest in the hiring company? And does it specifically expound on the value you’d add to the open position?

Now is the time to take a thoughtful look at what you have learned and accomplished since the last time you updated this information. Friday Services offers a clear overview of proven steps for finding a new and exciting next chapter in your professional life.

Be Open to Similar Jobs

We still live in a hiring environment where employment initiatives and timelines are constantly shifting and adjusting. Now is a good time to consider applying to jobs that match your skills, experience and qualifications, but may not exactly match your intended career track. Be willing to explore job opportunities that may leverage your education and skill set but may not have been your first choice. These positions may offer new experiences and help you acquire new skills that may, in turn, transfer into qualifications that can open doors for you down the road.

Take Temporary Jobs to Demonstrate Skills

No matter what career stage you find yourself in – temporary professional placements are also a great way to get your foot in the door and explore new career fields, jump on the fast track to a new job with free education and hands-on experience. Temporary positions can be a smart way to boost your skill set and experience on your resume – demonstrating to potential employers that you’ve got the chops, as a candidate, to take on their assignments. Taking on a temporary placement demonstrates that you are employable. They’re a great way for unemployed workers to get back to work and gain valuable experience and career-building skills and contacts.

It’s not unusual for companies to hire temporary staff to fill in for the holiday season, to cover for full-time employees’ family leave, maternity leave or vacations. Temporary jobs (temp jobs) offer you a short-term job with an employer – to fill in during periods of high customer demand or forecasted need.

Apply at Job Agency

Professional staffing agencies can assist you with resume writing, preparation for an interview, how to dress, and how to build your professional skills. With a recruiter’s professional experience, you can improve access to the quantity and the quality of available positions. 

Firms like Friday Services have a network in place to help match you to the type of positions you’re most interested in, and the kind of positions that can work to further your career. And job seekers who sign with a recruiting firm, like Friday Services, don’t pay any fees since these are covered by companies seeking the support of temporary staff.

Find Opportunities with Friday Services

It’s important to stay motivated and positive, and to continue applying for jobs. In the end, your efforts will pay off. We’re here to help introduce you to some exciting possibilities.

We want to position you for success!

At Friday Services, we’ve been helping talented people find the right job at the right companies since 1980. We make it our mission to share the newest, best practices and training to help make workers and employers more productive, competitive and successful. We excel at helping our staff find placements with organizations that appreciate their talent. Along the way we offer helpful training, professional resources and expert advice to bring out the best in your working experience – regardless of your position or the industry in which you work. 

Let’s get started!

No matter where you are in the job search journey, we can help you enjoy the rewards of a job well done. Apply today!

Phone Call Interviews

Phone Call Interviews

Ready to take on a new job assignment? At Friday Services, we can handle the complete interview process by phone, by Zoom app, or by a combination of both. The expert recruitment team at Friday Services can help you determine whether a job prospect matches your working skill set and your availability. A call can help sort out everything you’ll want to know.

Your resume may be outstanding, but it can be challenging to pitch yourself for a position over a quick phone interview. And today, phone interviews are a standard part of the interview screening process – to narrow the pool of applicants who will be invited for an in-person interview. Experts agree that nailing the first 15 seconds of a phone interview can make the difference between getting a second interview or not. With a little organization and preparation, you can make a great first impression and land a second interview.

Prepping Before the Phone Call

Our first phone interview typically involves getting to know your background and work experience: 

  • Work History – What’s your background in the manufacturing industry and how does it apply to the open position?
  • Heavy Equipment – What type of industrial equipment do you have experience operating?
  • Driving Credentials – Are you certified to drive commercial vehicles?
  • Industry Certification – Do you hold any specialized professional certification?  

We’ll also need to know a few things about your requirements: 

  • Availability – What shifts are you open to working?
  • Accessibility – How far away from home are you willing to work?
  • Compensation – How much do you expect to be paid?

Prepare your personal pitch – Know your value in the job market, but also be sure to adapt your pitch to match the company’s specific needs and challenges – as outlined in the job qualifications, or as you have discovered in your research. 

Demonstrate how you’re a great match Here are some important questions that can help you prepare your pitch:

  • How can I actively demonstrate my ability rather than simply talking about it?
  • What specific problem-solving stories do I have that demonstrate my experience?
  • What are some quantifiable outcomes I’ve helped to achieve in past positions that help prove my ability for this position? 

Practice interviewing Ask a friend to act like your interviewer. Supply them with sample questions (you can Google top interview questions) and record the interview so you can debrief, critique and revisit your responses. Then, practice in front of a mirror. And practice with a smile your enthusiasm will translate over the phone of Zoom app. The more experience you have, the more comfortable you will become. 

Check your reception  – Assure that your device and or/your app is working. 

Find a quiet spot – A private, comfortable spot will help you focus on your interview, without distractions – like children chattering, barking dogs or traffic noise.

How to Answer the Phone?

Keep your tone upbeat and enthusiastic. A smile will show through in your tone of voice. This lets the interviewer know that you are genuinely interested in the position. 

Practice active listening. This allows you to respond to the interviewer’s comments, concerns, and questions specifically. Focus on the interviewer and be careful not to interrupt. 

Take notes. Your recruiter is likely to discuss a number of open positions with you. This is a good sign to our manufacturing clients that you are interested. And this will also help you stay focused and ask relevant questions about the positions that pique your interest. Looking back at your notes will give you an opportunity to help decide which position would be the best fit for you. 

Speak confidently. Be sure to speak clearly, enunciate and avoid stammering.

Ask questions. This shows that you are truly engaged in the interview. And don’t be afraid to ask for clarification if you’re not sure what the interviewer is asking.

Take your time. Don’t worry if it takes you a few moments to form a good response – especially when addressing challenging questions. Better to take your time than to stutter and fumble over an answer. And it actually shows you have carefully and respectfully considered their question.

How to Handle the End of the Call

Always thank the interviewer for the interview and be sure to ask about next steps. 

Say something like:

“Thank you so much for your time. It was great speaking with you. What are your next steps in the process, and when can I expect to hear from you?”

Follow Up After Your Interview

Good candidates will often follow up with a phone call asking for updates about the hiring process and if any decisions have been made. Be sure to send a “Thank You” note immediately telling the interviewer you appreciate their time, assuring them of your interest in the position and briefly demonstrating how you’re the ideal candidate for the job. Use this opportunity to offer any information you may not have mentioned during the interview that reinforces how your experience, education and qualifications make you the best person for the job.

Friday Services 

At Friday Services, we’re in the business of bringing the right people to the right job – every time. We make it our mission to share the newest, best practices and training to help make workers and employers more productive, competitive and successful. Friday Services is here to help – contact us today!

Professional Industry

Professional Industry

Experts estimate employment agencies provide outstanding job and career opportunities to an estimated 17 million workers over the course of a year. 

Employers are becoming more specific in their requests for good matches for professional Indefinite, Short-term, and Temp-to-hire positions – both in terms of skill set and cultural fit.

For Temp-to-hire positions, this approach allows companies to hire professional positions on a temporary basis in order to evaluate them for a long-term job placement. Likewise, it gives workers extensive experience in a professional career field, or with a specific employer, before making a long-term commitment. 

It’s also not unusual for companies to hire Short-term professionals to fill in for the holiday season, to cover for full-time employees’ family leave, maternity leave or vacations. 

Recruiting and professional placement firms, like Friday Services, help companies hire employees for Indefinite, Short-term, and Temp-to-hire contracts. The agencies handle a number of HR processes that can save you time and money:

  • Recruiting
  • Screening
  • Interviewing
  • Testing
  • Hiring
  • Payroll expenses
  • Paperwork
  • Payroll and withholding taxes
  • Unemployment and workers’ compensation insurance

Types of Professional Jobs

Friday Services is a firm that understands that professional placements demand a smart fit, so that their clients can maintain their competitive edge. Friday Services offers direct recruiting, screening, and career change opportunities to clients seeking the following positions. 

General Manager

A general manager essentially acts as a scaled-down CEO. Responsibilities for a general manager may include the ability to manage overall day-today company operations, oversee staff supervision, and maintain budgets – all while considering improved efficiencies and profitability.

Senior Accountant

If you are extremely passionate about the insights derived out of the financial data, employment placement opportunities in accounting are a great match.

Engineer

Clients turn to Friday Services for project-based work with top talent in engineering and technical support.

More Professional Positions

There are many other professional positions to choose from. The goal of a good recruitment agency like Friday Services is to recognize this vast array of professional positions and to understand the nuanced differences between them. Friday Services listens first, understands your needs, and then matches you with the right professional to fulfill your request. Friday Services also strives to achieve mutual satisfaction for both the employer and the professional employee.

What to Expect

Why do employers work with Friday Services? Many reasons:

  • Employers depend on us to find experts in their professional niche, due to having a large candidate pool.
  • We help clients find employees with specific skill sets.
  • Friday Services helps cut hiring and recruiting costs.
  • Some employers need help for specific projects, peak business periods, or increased business demands.

Employment agencies like Friday Services offers clients the advantage of professionals who are ready to go on day one because they are:

  • Pre-qualified
  • Pre-screened
  • From a trusted source

For prospective professionals, there are advantages to accepting professional placements, including:

  • Exploring new career opportunities 
  • Developing transferable skills
  • Participating in new workflow processes
  • Becoming accomplished on new software platforms or programs
  • Opportunities for gaining glowing references
  • Growing your professional network

Professional employment agencies can also assist job seekers with resume writing, preparation for an interview, how to dress, and how to build professional skills.

Friday Services 

We want to position you for success!

When you engage Friday Services, you access a database of talent in the Western North Carolina area. Partnering with Friday Services to hire professionals is a cost effective alternative to handling in-house.

To learn more about the benefits of working with a professional employment agency and what a relationship with Friday Services offers, contact our team of experts today!

Benefits of Recruiting Agency

Benefits of Recruiting Agency

With the cost of recruiting and hiring an employee exceeding 1.25 to 1.4 times that of an employee’s actual salary, it’s not surprising to find that a number of companies have found that working with a recruiting agency the most cost-effective strategy. While some of this cost is involved in onboarding and training, all the non-wage costs which are often elusive. The better portion is involved the recruitment process:

  • Employee needs analysis
  • Advertising
  • Screening
  • Background checks
  • Testing
  • Interviewing and re-interviewing
  • Offers
  • Negotiation

A recruitment agency has the expertise and tools to help you get to the right candidates. Whether it’s temporary placement, temp-to-hire, seasonal hiring, or recruiting full-time employees, there are certain advantages to employers’ use of recruiting agencies:

  • Leveraging recruitment expertise
  • Cost savings
  • Availability of a greater network of workers
  • Employee retention

Access to More & Better Candidates 

It can be challenging to find the right, high-quality candidates for the job. With a recruiter’s professional experience, you can improve access to the quantity and the quality of the candidates you are attracting. Firms like Friday Services have a network in place to help narrow down a short list of eager candidates that match your criteria – narrowing in on the specific, hard-to-find skills you’re seeking.

Market & Recruitment Knowledge

The most significant advantage of working with a recruiting agency is that they are experts in candidate selection. Through best-practice methods, Friday Services is able to expertly match your position requirements to candidate qualifications. Hiring a recruiting firm offers peace of mind that you’ve landed on only top-notch job candidates who have been thoroughly vetted. You are only meeting with candidates that have been already carefully assessed and interviewed. Firms like Friday Services also offer industry expertise specializing in certain fields, such as Administrative, Manufacturing, Technical and Professional.

At Friday Services, we do the leg work: 

  • Compelling job postings

  • Meticulous screening process

  • Intensive background checks

  • Insightful interviewing

 Recruitment agencies can tell you what the job market currently looks like. When you work with an employment firm, you gain access to their knowledge base of market trends, standard salary rates, appropriate skill sets for specific job titles and competitive benefit packages.

Save You Time

Recruiting in-house often isn’t a feasible choice for small to mid-size organizations that don’t already have a dedicated recruiter. In this scenario, you’re typically pulling staff away from other duties. So, this is time that can have a negative effect on your bottom line.

A recruitment agency is able to find candidates much faster, from a wider pool of candidates. You won’t need to attract shortlist candidates. The recruiting firm manages the entire process – saving you the time and hassle. Friday Services has a streamlined hiring process. You simply provide us with the details about the position you are seeking to fill as well as your timeframe for filling the position. We are able to quickly and effectively screen candidates in order to determine the strongest candidates, early in the process.

Friday Services

Many small to mid-size companies don’t have the resources to invest in a fully-staffed HR department. It’s an unfortunate reality that can open your company up to potential vulnerability. The good news is that Friday Services can help bridge the gap by offering on-going HR consulting – on an as-needed basis or on a retained basis. We’re here to act as your outsourced HR department so that your staff can focus on core business. Or we can simply assist your HR department for special projects or during peak periods.

At Friday Services, all of our recruiters have received a Certified Staffing Professional certificate from the American Staffing Association. Our experienced recruiters maintain a solid reputation within the industries for which we hire. We partner and collaborate with our clients in order to scope the requirements of their roles to determine core skills and qualifications you’re seeking from candidates.

We want to position your company for success!

To learn more about the benefits of working with a recruiting agency and what a relationship with Friday Services would look like for your business, contact our team of experts today!

If you are looking to quickly fill open positions with qualified candidates, give Friday Services a call.

Ask about our no-obligation exploratory analysis. 

Recruiting agency & Job recruiting agencies | Friday Services – North Carolina

Benefits of a Recruiting Agency

Skilled and tested workers : administrative, manufacturing, professional, technical & more.
Let's Start a Partnership
With the cost of recruiting and hiring an employee exceeding 1.25 to 1.4 times that of an employee’s actual salary, it’s not surprising to find that a number of companies have found that working with a recruiting agency the most cost-effective strategy. While some of this cost is involved in onboarding and training, all the non-wage costs which are often elusive. The better portion is involved the recruitment process:

  • Employee needs analysis
  • Advertising
  • Screening
  • Background checks
  • Testing
  • Interviewing and re-interviewing
  • Offers
  • Negotiation

A recruitment agency has the expertise and tools to help you get to the right candidates. Whether it’s temporary placement, temp-to-hire, seasonal hiring, or recruiting full-time employees, there are certain advantages to employers’ use of staffing agencies:

  • Leveraging recruitment expertise
  • Cost savings
  • Availability of a greater network of workers
  • Employee retention

Access to More & Better Candidates

It can be challenging to find the right, high-quality candidates for the job. With a recruiter’s professional experience, you can improve access to the quantity and the quality of the candidates you are attracting. Firms like Friday Services have a network in place to help narrow down a short list of eager candidates that match your criteria – narrowing in on the specific, hard-to-find skills you’re seeking.

Market & Recruitment Knowledge

The most significant advantage of working with a recruiting agency is that they are experts in candidate selection. Through best-practice methods, Friday Services is able to expertly match your position requirements to candidate qualifications. Hiring a recruiting firm offers peace of mind that you’ve landed on only top-notch job candidates who have been thoroughly vetted. You are only meeting with candidates that have been already carefully assessed and interviewed. Firms like Friday Services also offer industry expertise specializing in certain fields, such as technology and manufacturing.
At Friday Services, we do the leg work:

  • Compelling job postings
  • Meticulous screening process
  • Intensive background checks
  • Insightful interviewing

Recruitment agencies can tell you what the job market currently looks like. When you work with a staffing firm, you gain access to their knowledge base of market trends, standard salary rates, appropriate skill sets for specific job titles and competitive benefit packages.

Save You Time

Recruiting in-house often isn’t a feasible choice for small to mid-size organizations that don’t already have a dedicated recruiter. In this scenario, you’re typically pulling staff away from other duties. So, this is time that can have a negative effect on your bottom line.

A recruitment agency is able to find candidates much faster, from a wider pool of candidates. You won’t need to attract a shortlist candidates. The staffing firm manages the entire process – saving you the time and hassle. Friday Services has a streamlined hiring process. You simply provide us with the details about the position you are seeking to fill as well as your timeframe for filling the position. We are able to quickly and effectively screen candidates in order to determine the strongest candidates, early in the process.

Friday Services

Many small to mid-size companies don’t have the resources to invest in a fully-staffed HR department. It’s an unfortunate reality that can open your company up to potential vulnerability. The good news is that Friday Services can help bridge the gap by offering on-going HR consulting – on an as-needed basis or on a retained basis. We’re here to act as your outsourced HR department so that your staff can focus on core business. Or we can simply assist your HR department for special projects or during peak periods.

At Friday Services, we have experienced recruiters and a solid reputation within the industries for which we hire. We partner and collaborate with our clients in order to scope the requirements of their roles to determine core skills and qualifications you’re seeking from candidates.

We want to position your company for success!

To learn more about the benefits of working with a staffing agency and what a relationship with Friday Services would look like for your business, contact our team of experts today!

If you are looking to quickly fill open positions with qualified candidates, give Friday Services a call.

Outsourcing – Human Resources & Reporting

Outsourcing – Human Resources & Reporting

Human Resources & Reporting Services

Administrative responsibilities can be a burden for any company, but especially for small to mid-size businesses with limited time and resources.

The real issue is that the human resources function is multi-faceted – encompassing a wide range of responsibilities. It can be hard to find all those skills in one person – managing benefits administration, coordinating interviews, sending offer letters, and much more. In fact, a typical Human Resources department may be responsible for any of the following roles within your business:

  • Recruiter
  • Benefits administrator
  • Employee training
  • Compliance advisor
  • Safety coordinator

That’s a lot to expect from a single employee. Yet establishing an entire HR department can be cost prohibitive.

Human Resources

The truth is that your company’s HR practices have a direct impact on your bottom line. Is your organization doing all that you can to effectively motivate and manage your employees?

Take a few moments to consider the following questions:

What is your company’s reputation in the marketplace? Is it considered a desirable place to work?

Does your company culture seek out employee feedback?

Does your company have what it takes to attract top-performing employees to key positions?

Do you have a customized recruiting strategy for a full range of key positions?

Are your employee’s job descriptions clearly defined? Do you have a customized orientation program?

Do you share your company’s business plan, financial status and goals with employees?

Do you have a realistic grasp of employee satisfaction?

Are your senior executives able to effectively demonstrate your company’s value?

How does your employee turnover compare to the standard in your industry?

Answering the questions above will give you better insight and considerations as to whether your organization could benefit from outsourcing for HR services.

Advantages of Outsourcing

If you haven’t given serious thought to outsourcing HR, the range of tasks that can be offloaded might surprise you. Finding business system solutions can have huge benefits. Outsourcing human resources functions is a smart solution that can reduce your administrative workload – allowing you to focus on your core business objectives.

An HR outsourcing company can manage the entire range of human resources functions that might otherwise require outsourcing to multiple vendors — including a payroll processing provider, benefit plan management and administration firm, corporate recruiters, a professional development team and more. Consolidating these important operational functions with a single source provider not only saves you time, it will very likely save you money too.

Because efficient management of human resources is vital to your company’s success, it’s crucial to find a service provider who can offer the right combination services to match your organization’s needs. Consider an HR outsourcing partner for any of the following services:

  • Develop a HR budget
  • Launch a company-wide staffing plan
  • Create an employee handbook
  • Institute hiring procedures
  • Establish compensation structure
  • Offer full-cycle recruiting or help with only certain aspects of the recruiting process such as performing phone screens, doing reference checks, preparing or presenting offers.
  • Develop successful on-boarding programs to ensure that new employees acclimate to your organization more easily. A new employee on-boarding program can result in increased job satisfaction, increasing performance and lower turnover rates
  • Review paperwork important paperwork like counseling documents, offer letters, policies, etc.
  • Prepare and update job descriptions
  • Fulfill tax obligations
  • Handle payroll administration
  • Review and Benefits plans
  • Institute safety procedures
  • Maintain personnel files
  • Handle performance evaluation process.
  • Conduct exit interviews and prepare exit paperwork

Reporting Services

HR reporting uses an analytical method to reveal important data including insights, statistics and metrics that will allow you to keep tabs on employee performance, attendance, turnover insights that can help spot emerging problems, deploy proactive solutions and improve workforce performance.

No matter the size of a company, reports for management as well as team members are a critical part of any business that wants to achieve a competitive advantage in our competitive marketplace. They contribute to more effective decision-making and a deeper understanding of your workforce. A lot of valuable insights can be gleaned from the following HR Administrative Reporting:

  • Payroll reports
  • EEO reports
  • New hires
  • Training costs
  • Employee productivity
  • Absenteeism rate
  • Overtime hours
  • Employee status changes
  • Turnover analysis
  • Workers’ comp audits
  • Termination reports

Advantages

Outsourcing tasks like HR reporting has its obvious benefits. It allows your administrative team to:

  • Save time and reduce paperwork
  • Achieve compliance in critical areas like employment, labor and immigration law
  • Focus on revenue-generating tasks
  • Controls costs

Friday Services Can Help

One of the harsh realities of today’s volatile economic environment is that small to mid-size companies simply don’t have the resources to invest in a fully-staffed HR department. The problem is that this scenario opens your company up to potential vulnerability. That’s exactly why Friday Services is here, to help bridge that gap by offering on-going HR consulting – on an as-needed basis or on a retained basis. We’re here to act as your outsourced HR department so that your staff can focus on important core business issues. Or, we can simply assist your HR department for special projects or during peak periods.

Discover how outsourcing HR can dramatically boost morale, increase productivity and enhance profitability. Contact us with any questions.

From Tents To Gowns; How One Asheville Manufacturer Is Stepping Up During COVID-19

From Tents To Gowns; How One Asheville Manufacturer Is Stepping Up During COVID-19

It is often said that true character is revealed in the toughest of times (and 2020 has certainly presented its fair share of challenges so far). Do you step up to the plate or sit on the sidelines? For one Asheville-based manufacturer, this was not even a question, as its team jumped in full force to help produce vital medical supplies for the community during the COVID-19 pandemic.

“Diamond Brand Gear is proud to be one of a number of local manufacturers joining this call to action,” the company posted on their social media.

Founded in 1881, Diamond Brand Gear manufactures “craft gear”—durable outdoor and mountain lifestyle goods for camping enthusiasts, “glampers,” – and such organizations as the Boy Scouts of America, Biltmore Estate, and the U.S. Military. With over 138 years of craftsmanship, innovation, and care, Diamond Brand has a vast history of stepping up during a crisis, even supplying tents and other materials for the military in both World Wars. So, when approached by the Carolina Textile District to help cut and sew much-needed medical gowns for local healthcare facilities, the answer was obvious.  

“We definitely wanted to be involved,” said Bradlee Hicks, Marketing Director for Diamond Brand Gear. “Everyone on our team was very excited about it.”

The company shifted part of its operations to PPE (personal protective equipment) production to help fight the global pandemic in a large-scale manufacturing capacity. By taking extra precautions to ensure the safety of their employees, their crafts team was able to produce 4,000 medical gowns for facilities in the area and in the state.

While the state of North Carolina reopens, lifting its COVID-19 restrictions, Hicks hopes to continue aiding the community’s needs as called upon or seen fit. “We are going to do as much as we can to serve the needs of our community,” said Hicks regarding Diamond Brand’s ongoing efforts. In the meantime, the company is excited about being able to outfit the many individuals and families flocking to the outdoors for vacations. “This could be a very positive cultural shift, renewing interest in sustainability and preservation as more people connect with nature,” said Hicks. “It may mirror the positive momentum of the 70s.”

 

 

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Friday Services is proud to partner with Diamond Brand Gear and assist in their production efforts during the COVID-19 pandemic.