Thinking about a midlife career change? You’re not alone. Whether you’re feeling stuck, burned out, or just ready for something different, making a career reboot in your 40s (or beyond) can be both exciting and nerve-wracking.
The good news? This stage of life is actually the perfect time for starting fresh in your 40s. You’ve got valuable experience, strong work ethic, and a clearer sense of what you want. Employers today are also more open to hiring experienced professionals looking for new challenges.
At Friday Services, we specialize in helping job seekers at all stages of their careers, including those ready for a fresh start. Let’s explore why midlife is a great time for change and how you can confidently step into your next opportunity.
Why Midlife is the Perfect Time for a Career Change
You might be wondering, Is it too late to change careers? Absolutely not! In fact, there are plenty of advantages to making a career move at this stage:
✔ You Know Yourself Better – You have years of experience to help guide your decisions. You know what you enjoy, what you’re good at, and what you don’t want in a job.
✔ You Have Transferable Skills – Your skills in leadership, communication, problem-solving, and teamwork are valuable across multiple industries.
✔ The Job Market is Evolving – Many industries are actively looking for experienced workers who can bring fresh perspectives and maturity to the workplace.
✔ It’s Never Too Late to Learn – With so many resources available (from online courses to hands-on training programs), picking up new skills is easier than ever.
Midlife is not a career dead-end—it’s a launching pad for something new!
Career Options for a Midlife Reboot
Not sure what your next move should be? Here are some popular career paths for those making a midlife career change:
1. A New Role in Your Current Industry
Love your field but need a fresh start? Consider shifting into a different role within the same industry. If you’ve been in sales, maybe a move to marketing makes sense. If you’ve worked in healthcare, transitioning into medical administration might be a good fit.
💡 Pro Tip: Update your resume to highlight your transferable skills. Employers want to see how your experience applies to your new role.
2. A Completely New Industry
Sometimes, a total industry switch is the right move. Whether you’ve always dreamed of working in tech, healthcare, or manufacturing, now is the time to explore.
Industries with strong demand for workers include: ✔ Healthcare & Medical Administration ✔ Skilled Trades & Manufacturing ✔ Information Technology & Cybersecurity ✔ Logistics & Transportation
💡 Pro Tip: Many industries offer on-the-job training, meaning you don’t always need prior experience to start.
3. Temporary or Contract Work
If you’re unsure about committing to a full-time role right away, temp work is a fantastic way to explore different industries while earning a paycheck.
✔ Try out different roles with no long-term commitment. ✔ Build connections with companies that could lead to permanent positions. ✔ Gain new skills that enhance your resume.
💡 Pro Tip: At Friday Services, we offer temporary, temp-to-hire, and direct placement jobs in a variety of industries—perfect for those exploring new paths!
4. Starting Your Own Business or Freelancing
Have a passion project or side hustle that you’ve always wanted to pursue? Midlife might be the perfect time to turn it into a business.
✔ Offer consulting services based on your industry expertise. ✔ Sell handmade goods or start an online store. ✔ Try freelancing in writing, graphic design, or virtual assistance.
💡 Pro Tip: Start small! You don’t have to quit your job right away—test the waters before making the leap.
How to Make a Successful Midlife Career Change
Thinking about starting fresh in your 40s? Here’s how to make your transition smoother:
✅ Update Your Resume & LinkedIn – Highlight transferable skills and relevant experience. If you’re switching industries, focus on how your past experience applies.
✅ Gain New Skills – Take advantage of online courses, workshops, and certifications to build credibility in your new field.
✅ Network, Network, Network! – Let people know you’re making a career change. Connect with industry professionals on LinkedIn, attend job fairs, and join local business groups.
✅ Work with a Staffing Agency – If you’re unsure where to start, a workforce development team (like ours at Friday Services) can connect you with job opportunities that match your skills and career goals.
Your Next Chapter Starts Now – We Can Help!
Making a midlife career change isn’t about starting over—it’s about building on everything you’ve learned to create a future you love. Whether you’re looking for a career reboot, a new industry, or just a fresh opportunity, you don’t have to navigate it alone.
At Friday Services, we specialize in helping professionals like you find meaningful work at any stage of life. Whether you’re looking for a full-time job, temp work, or career training, we’ve got the resources to help you succeed.
Ready to take the next step? Contact our professional workforce development team today and let’s find your perfect fit!
Western North Carolina is a region rich in culture, history, and diversity. As businesses grow and communities become more connected, the ability to communicate effectively with a broader audience is more important than ever. One of the most valuable assets a company can have today is a bilingual workforce, especially those fluent in Spanish.
With the Hispanic population in North Carolina growing by nearly 40% over the past decade, businesses that embrace Spanish-speaking employees aren’t just staying competitive—they’re thriving. Whether you’re in customer service, healthcare, hospitality, manufacturing, or any industry in between, having bilingual team members can bring incredible advantages to your workplace.
At Friday Services, we specialize in helping businesses find and develop top bilingual talent to create stronger, more inclusive teams. Let’s dive into how a diverse workforce can benefit your business in Western North Carolina.
Bilingual Workforce Advantages: Why Spanish-Speaking Employees Are a Game-Changer
1. Expanding Your Customer Base
Spanish is the second most spoken language in the United States, and here in Western North Carolina, the Hispanic community is a vital part of the economy. Having Spanish-speaking employees means you can serve a broader customer base, making your business more accessible and welcoming.
Retail & Hospitality: A bilingual team can improve the shopping or dining experience for Spanish-speaking customers, increasing loyalty and sales.
Healthcare & Social Services: Patients and clients feel more comfortable when they can communicate in their preferred language, leading to better care and trust.
Manufacturing & Construction: Spanish-speaking workers can help bridge communication gaps on job sites, improving safety and efficiency.
When your customers feel understood, they’re more likely to return—and spread the word about their great experience.
2. Strengthening Workplace Communication & Teamwork
Miscommunication in the workplace can lead to mistakes, safety issues, and lost productivity. A bilingual workforce can help ensure that instructions, policies, and training materials are understood by everyone.
In manufacturing and construction, clear communication is critical to maintaining safety standards.
In customer service, bilingual employees can assist both Spanish-speaking and English-speaking customers seamlessly.
In team collaboration, having employees who can switch between languages makes it easier to resolve issues, work together, and foster a more inclusive culture.
A workplace that values diversity in the workplace sees stronger collaboration, fewer misunderstandings, and a positive team dynamic.
3. Enhancing Customer Service & Building Stronger Relationships
Great customer service is all about connection. When customers feel heard and understood, they’re more likely to trust your brand and recommend your business to others.
Having Spanish-speaking employees on your team can: ✔️ Provide a more welcoming experience for Spanish-speaking customers. ✔️ Help resolve customer concerns more efficiently. ✔️ Build long-term relationships and loyalty with the Hispanic community.
Imagine walking into a business where no one speaks your language—it can feel frustrating and isolating. By offering bilingual support, you’re showing customers that they matter and that your business is ready to meet their needs.
4. Boosting Productivity & Efficiency
A diverse workforce brings different perspectives, skills, and experiences to the table. Spanish-speaking employees often bring strong problem-solving abilities and adaptability, which can improve overall team performance.
Faster problem-solving: Employees who can communicate across language barriers can resolve workplace challenges more quickly.
Improved training programs: Bilingual employees can assist with onboarding and training new Spanish-speaking hires.
Higher employee morale: A workplace that values diversity tends to have happier, more engaged employees who stay longer and contribute more.
A bilingual team isn’t just a benefit—it’s a business advantage that improves efficiency and workplace satisfaction for everyone.
5. Attracting Top Talent & Strengthening Your Employer Brand
In today’s competitive job market, offering an inclusive and diverse workplace can help you attract top talent. Spanish-speaking employees appreciate workplaces that recognize their skills and contributions, and companies that embrace bilingualism stand out as progressive, forward-thinking employers.
By promoting a bilingual workforce, your company: ✔️ Appeals to a broader pool of job seekers. ✔️ Builds a reputation as a welcoming, inclusive workplace. ✔️ Stays ahead of competitors who may not prioritize language diversity.
Whether you’re a small business or a large corporation, prioritizing diversity and language inclusivity will help you build a stronger, more connected workforce.
Embracing Spanish-speaking employees isn’t just a smart business move—it’s a way to create a more inclusive, dynamic, and successful company. From expanding your customer base to improving workplace communication and enhancing productivity, the benefits of a bilingual workforce are undeniable.
At Friday Services, we specialize in connecting businesses with top bilingual talent in Western North Carolina. Whether you’re looking to hire Spanish-speaking employees, improve your workplace diversity, or create a more inclusive culture, our professional workforce development team is here to help.
Let’s build a stronger, more inclusive workforce together! Contact Friday Services today to start finding the bilingual talent that will take your business to the next level.
In today’s job market, salary alone isn’t enough to attract and retain top talent. Employees are looking for more—more flexibility, more wellness support, and more incentives that make their work-life balance easier. Employee benefits innovation is the name of the game, and businesses that offer creative perks are the ones keeping their teams happy and engaged.
At Friday Services, we work closely with businesses to develop unique benefits packages that not only help attract great candidates but also keep them around for the long haul. If you’re looking for perks for retention that go beyond the usual health insurance and 401(k), this post is for you!
Why Unique Benefits Matter
According to a recent study, 60% of employees consider benefits and perks a major factor in job satisfaction and retention. And with today’s workforce expecting more than just the basics, companies that don’t adapt risk losing valuable team members to competitors who are willing to think outside the box.
Unique benefits don’t just help with retention—they also:
Increase productivity by reducing burnout and stress
Improve company culture and morale
Attract a diverse range of talent who value flexibility and well-being
Foster employee loyalty and long-term commitment
So, what are some innovative employee benefits that can make a real impact? Let’s dive in!
Creative Perks That Keep Employees Engaged
1. Flexibility is the Future
The 9-to-5 work model is becoming a thing of the past. Employees crave flexibility, and offering remote work options, compressed workweeks, or even unlimited PTO can be a game-changer.
✅ Example: Some companies have introduced a “Work from Anywhere” policy, allowing employees to work remotely for a few weeks per year—whether from a coffee shop or another country!
2. Mental Health & Wellness Benefits
Workplace stress is real, and employees are prioritizing mental well-being more than ever. Providing mental health support shows that you truly care about your team’s overall wellness.
🧘 Ideas to Consider:
Monthly wellness stipends for gym memberships, yoga classes, or meditation apps
Paid mental health days separate from standard PTO
On-site wellness programs like guided meditation sessions or chair massages
3. Childcare & Family Support
Balancing work and family responsibilities can be tough. Offering family-friendly perks is a surefire way to improve retention.
👶 Perks that Make a Difference:
Paid parental leave for both moms and dads
Childcare stipends or on-site daycare options
Flexible scheduling for parents who need to manage school pickups and drop-offs
4. Student Loan Assistance & Educational Perks
With student loan debt at an all-time high, helping employees manage their finances can be a game-changer. Companies that invest in their employees’ education build stronger, more loyal teams.
🎓 Creative Benefits to Offer:
Student loan repayment assistance
Tuition reimbursement for continuing education
Paid time off for professional development or certification programs
5. “Surprise & Delight” Perks
Sometimes, the best perks are the unexpected ones! Small, thoughtful gestures go a long way in creating a happy workplace.
🎁 Fun Ideas to Try:
Monthly “Work from a Café” allowance
Free lunch Fridays or a stocked snack bar
Company-sponsored vacations or annual retreats
Bring-your-pet-to-work days
6. Financial Wellness Programs
Financial stress is a huge burden for many employees. Offering financial planning tools and resources can make a real difference in their lives.
💰 Options to Consider:
Employer-matched emergency savings plans
Free financial coaching or budgeting workshops
Profit-sharing or employee stock ownership programs
Building the Right Benefits Package for Your Team
The key to employee benefits innovation isn’t just throwing in perks for the sake of it—it’s about offering benefits that your employees actually want and value. Here’s how to tailor the perfect package for your team:
✅ Survey Your Employees: Ask them what perks matter most to them. ✅ Stay Competitive: Look at industry trends and see what other companies are offering. ✅ Be Inclusive: Make sure your benefits package supports employees from all walks of life. ✅ Work with Experts: Partner with workforce development professionals (like us at Friday Services!) to create a well-rounded, appealing benefits package.
Employee expectations are changing, and businesses that prioritize innovative perks for retention will stay ahead of the curve. Whether it’s flexible work arrangements, mental health support, or surprise bonuses, the right benefits package can make all the difference in attracting and keeping top talent.
Want to build a benefits package that truly works? Our team at Friday Services specializes in helping businesses craft unique benefits packages that keep employees happy, engaged, and loyal. Let’s chat about how we can help you create a workplace where people love to work!
📞 Contact Friday Services today and let’s build something great together!
Demand increased by 2.9% in the first half of the year
Productivity went up 2.1%
Revenue jumped 11.4% compared to 2023
Wells Fargo’s Legal Specialty Group also reported a 12.5% revenue increase, nearly double the 6% seen the previous year.
What’s driving this? Higher billing rates, more transactional work, and strong client demand in corporate and real estate law.
Compensation Is Rising
With more revenue, law firms are paying top dollar for legal talent.
Standard billing rates increased 9.1%
Profits per equity partner rose 16.9%
Some associates received bonuses over $1 million (WSJ)
Firms like Milbank set bonus structures ranging from $15,000 to $115,000, with additional summer bonuses and competitive salaries.
Hiring Outlook for 2025
Law firms expect continued growth in key practice areas, according to Citi’s latest report. Key areas for hiring include:
Litigation
Regulatory and antitrust law
Private equity
Healthcare, life sciences, and energy law
With increased demand, firms will need to expand their teams, making now a strong market for legal professionals seeking new roles.
Notable Firm Growth
Some firms have seen record-breaking financial performance in 2024:
Paul Weiss reported a 31% revenue growth, reaching $2.63 billion, with average partner compensation rising to $7.5 million (Above the Law).
Akerman recorded its 14th consecutive year of growth, with profits per equity partner rising 8.5% (Above the Law).
Challenges Ahead
Despite strong financials, some firm leaders are cautious. The rapid rise in lawyer salaries and bonuses may not be sustainable long-term. Competitive hiring is driving up costs, and firms will need to balance profitability with long-term stability (Reuters).
What This Means for Legal Professionals
If you’re in the legal industry—whether as a lawyer, paralegal, or legal operations professional—this is a good time to explore career opportunities. Firms are actively recruiting, and compensation remains competitive!
For law firms, staying ahead means strategic hiring and talent retention. Investing in recruitment now could set firms up for long-term success.
Imagine this: your dream candidate is just a click away, and AI tools are working behind the scenes to help you find them. Sounds futuristic, right? Well, it’s not. Today, 55% of HR professionals use AI to assist in hiring, according to LinkedIn.
AI in recruitment has transformed the hiring process, making it faster and more efficient than ever. But as amazing as these tools are, relying on them too much can backfire. Let’s explore how to strike the right balance between AI and human judgment to build a strong, diverse team.
The Benefits of AI in Recruitment
AI tools bring a lot to the table when it comes to hiring:
Speed and Efficiency: AI can screen hundreds of resumes in minutes, identifying candidates that match specific criteria.
Consistency: By applying the same filters to every applicant, AI helps reduce bias in the early stages of hiring.
Data-Driven Insights: AI can analyze trends and provide insights, like which job descriptions attract the most applicants or how to optimize your recruitment process.
The Drawbacks of Relying Too Much on AI
But there’s another side to the story:
Unintended Bias: While AI aims to eliminate bias, it can sometimes replicate biases found in its training data, unintentionally filtering out diverse candidates.
Over-Focus on Keywords: AI tools often rely on exact matches to keywords, which can overlook candidates with nontraditional paths or transferable skills.
Lack of Personal Connection: AI can’t pick up on soft skills, personality, or cultural fit the way a human recruiter can during an interview.
AI is a fantastic assistant, but it’s not a replacement for human expertise.
Balancing Automation with Human Insight
The key to leveraging AI in recruitment is balance. Here’s how you can ensure a fair and effective hiring process:
Set Clear Parameters for AI Use AI for repetitive tasks like resume screening or scheduling interviews. This frees up your team to focus on the nuanced parts of hiring, like assessing a candidate’s fit with company culture.
Regularly Audit Your AI Tools Check how your AI systems are performing. Are they screening out diverse candidates unintentionally? Are they too rigid with keyword filtering? Regular audits ensure the tools are working as intended.
Combine Data with Personal Insight Let AI give you a starting point, but always follow up with a human touch. A candidate may not tick every box on paper but could be perfect for the role based on their experience, personality, or potential to grow.
Use AI to Enhance, Not Replace, Human Connection Think of AI as a tool that makes your team more efficient, not as a substitute for meaningful interactions with candidates. The human element is irreplaceable when it comes to building relationships and understanding a person’s true potential.
Case Studies: Companies Getting It Right
Company A: Balancing Speed and Sensitivity
A mid-sized tech firm used AI to scan resumes and shortlist candidates for interviews. They paired this with structured human interviews to assess creativity, teamwork, and problem-solving skills. The result? A diverse, high-performing team that matched their company culture perfectly.
Company B: Prioritizing Inclusion
An e-commerce startup realized their AI tools were unintentionally screening out candidates with gaps in their resumes. By tweaking their AI settings and implementing blind resume reviews, they saw a 30% increase in diverse hires.
These examples show that blending AI with human oversight isn’t just possible—it’s essential.
AI in recruitment is here to stay, and for good reason. It saves time, reduces repetitive tasks, and provides valuable insights. But overreliance on automation can lead to missed opportunities and unintended bias.
The secret lies in balance. Use AI as a tool to enhance your recruitment efforts while keeping the human element front and center. By combining the speed of AI with the empathy and expertise of human recruiters, you can create a fair, efficient hiring process that attracts the best talent.
Ready to find your next great hire? At Friday Services, we specialize in lightly blending cutting-edge technology with a highly personalized approach to workforce development.
Let us help you build a team that’s ready to succeed. Contact our professional workforce development team today.
The job market today feels like a game of musical chairs—except there are far more employers than candidates, and everyone’s scrambling for a seat. In fact, 73% of employers report difficulty finding qualified candidates, according to ManpowerGroup.
This phenomenon, often referred to as the “talent crunch,” has left many businesses struggling to fill roles with skilled workers. But all hope is not lost! With the right strategies, businesses can rise above the challenges, attract top talent, and build strong, capable teams.
Why the Talent Crunch?
Before we dive into solutions, let’s explore the root causes of this talent shortage.
Skills Mismatch: Industries like tech and healthcare are evolving rapidly, and the required skills are changing faster than the workforce can keep up.
Aging Workforce: Baby Boomers are retiring in droves, leaving behind roles that younger generations may not be ready to fill.
Shifting Candidate Priorities: Many job seekers now prioritize work-life balance, flexible hours, and company culture over traditional factors like salary.
Global Competition: Remote work has opened the floodgates for global hiring, increasing competition for top-tier talent.
Understanding these factors is key to crafting strategies that address the root of the problem.
Creative Recruitment Strategies
To stand out in today’s job market, you need to think beyond the basics. Here are some creative ways to expand your talent pool:
1. Expand Your Job Postings
Think outside your usual channels. While job boards like Indeed and LinkedIn are great, don’t overlook niche platforms that cater to specific industries or roles. For example:
Tech roles: AngelList, GitHub Jobs
Creative roles: Behance, Dribbble
Diverse talent: Professional associations for underrepresented groups
2. Leverage Social Media
Social media is a goldmine for finding both active and passive candidates. Platforms like LinkedIn, Instagram, and even TikTok can showcase your company culture and attract candidates.
On LinkedIn: Post regularly about company updates, highlight employee success stories, and engage with industry-specific groups.
On Instagram/TikTok: Use videos to give a behind-the-scenes look at your workplace and share testimonials from current employees.
3. Tap into Passive Candidates
Not everyone actively looking for a job is the best fit for your role. Sometimes, the ideal candidate is happily employed but open to the right opportunity.
Use platforms like LinkedIn Recruiter to reach out to passive candidates.
Craft personalized messages that highlight what makes your company stand out.
Partnering with Staffing Agencies
Sometimes, the best way to solve a complex problem is to call in the experts. Staffing and workforce development agencies like Friday Services specialize in connecting employers with qualified candidates, even in tight labor markets.
Benefits of Working with Staffing Agencies:
Access to a Larger Talent Pool: Agencies often have an extensive database of pre-screened candidates, saving you time.
Industry Expertise: They understand the nuances of your field and can find candidates with the specific skills you need.
Flexibility: Need someone for a short-term project? Agencies can quickly provide contract or temporary workers.
Streamlined Hiring Process: From sourcing to screening, agencies handle the heavy lifting, freeing up your time to focus on what matters most.
Partnering with an agency doesn’t just help you find candidates—it also allows you to focus on other aspects of your business while experts manage the hiring process.
The talent crunch may feel daunting, but it’s also an opportunity to rethink your recruitment strategies and innovate. By expanding your reach, leveraging social media, tapping into passive candidates, and collaborating with staffing agencies, you can navigate this challenging landscape and find the skilled employees you need.
Remember, it’s not just about filling roles—it’s about building a team that will grow and thrive with your company. With a little creativity and persistence, you’ll turn the talent crunch into a competitive advantage.
Ready to find the perfect candidate? Let’s talk about how our staffing agency can help! Reach out today to start building your dream team.
Let’s face it: the job market can feel like a crowded room where everyone is trying to shout over one another. With countless candidates vying for the same roles, it’s easy to feel like you’re just another face in the crowd. But here’s the good news—standing out is entirely possible. By being intentional and strategic in your approach, you can rise above the competition and grab the attention of employers.
Understanding Market Saturation
Before diving into strategies, it’s helpful to understand what makes the job market so competitive today. Market saturation occurs when the number of qualified candidates exceeds the available job opportunities, leading to fierce competition.
With advancements in education, technology, and remote work, job seekers are more equipped than ever to pursue roles globally. While this opens up new opportunities, it also means you’re not just competing locally but internationally.
The result?
Employers are flooded with applications, and standing out requires more than just a generic resume.
Strategies to Differentiate Yourself
1. Tailor Your Resume and Cover Letter
Employers can spot a cookie-cutter application from a mile away. Make your resume and cover letter specific to the job you’re applying for. Use keywords from the job description, emphasize relevant achievements, and show that you’ve done your homework on the company.
Pro Tip: Quantify your accomplishments whenever possible. Instead of saying, “Improved sales performance,” say, “Increased sales by 25% over six months by implementing targeted marketing campaigns.”
2. Build a Personal Brand
Your online presence can either make or break your chances. Platforms like LinkedIn aren’t just for uploading your resume—they’re for showcasing your unique expertise.
Regularly post insights or articles about your industry.
Engage with thought leaders by commenting on their posts.
Create a professional portfolio website to display your projects, testimonials, or certifications.
Pro Tip: Use your LinkedIn headline to clearly state what you bring to the table. Instead of “Marketing Specialist,” try “Digital Marketing Expert | Driving ROI Through Data-Driven Campaigns.”
3. Gain Additional Skills and Certifications
Standing out often means going the extra mile. Identify skills in demand within your industry and take courses to strengthen your expertise. Websites like LinkedIn Learning, Coursera, and Udemy offer certifications that can boost your credibility.
Networking and Relationship Building
1. The Power of Networking
A large percentage of jobs are filled through referrals. Networking isn’t just about attending events and shaking hands—it’s about building genuine relationships.
In-Person Networking: Attend industry conferences, meetups, or workshops.
Online Networking: Join LinkedIn groups, participate in Twitter chats, or engage on niche forums like Reddit.
2. Tips for Effective Networking
Always follow up after meeting someone. A simple email saying, “It was great connecting!” can go a long way.
Be prepared with a quick elevator pitch about yourself when meeting new people.
Offer value before asking for help—recommend an article, connect them with someone in your network, or simply show interest in their work.
Leveraging Social Proof
1. Collect Testimonials and Recommendations
Ask former colleagues, managers, or clients to write recommendations for you on LinkedIn. Testimonials add credibility and highlight your key strengths.
2. Showcase Achievements
Don’t be shy about sharing your successes. Use your resume, LinkedIn, and portfolio to highlight awards, measurable achievements, and milestones. If you’ve been featured in an article, spoken at an event, or contributed to a major project, make it known.
Standing out in a saturated job market isn’t about shouting the loudest—it’s about strategically showcasing what makes you unique. By tailoring your applications, building a personal brand, continuously learning, and leveraging your network, you can position yourself as the ideal candidate.
Remember, every effort you put into differentiating yourself brings you one step closer to landing the job of your dreams. So, get out there and show employers why you’re not just another candidate—you’re the candidate they’ve been waiting for.
Contact us for complimentary services and start your career search!
Discover what drives Kelsey Maxwell, our Manager of Business Development & Client Relations at Friday Services, and learn how she’s helping job seekers in Western North Carolina land their dream jobs.
When you’re navigating the job market, having a seasoned recruiter by your side can make all the difference. At Friday Services, we’re proud to have Kelsey Maxwell on our team, who has been helping job seekers in Asheville and beyond since 2017 and recently moved into business development and working with our employers (aka “clients”). With a background in staffing that dates back to 2014, Kelsey brings a wealth of experience and a passion for connecting people with the right opportunities. We recently sat down with her to learn more about her journey, her approach to recruiting, and what makes her tick.
Kelsey, you’ve been with Friday Services since 2017. What was it like when you first joined the team?
I was so nervous when I started! It was a big transition—new job, new city, new everything. The team was a little bigger back then, and it was a mix of experienced recruiters and new hires. I came in with certifications and experience, but I’m the type who likes to observe and learn before jumping in. It was definitely a period of adjustment, but I’m so glad I took the time to absorb everything first.
How have you seen the job recruiting industry change since you started?
It’s changed a lot. When I started in 2014, our lobbies were full of walk-ins, and we had more applications than we could handle. Now, it’s different—everything is online, and we see less follow-through from candidates. Ghosting has become a big issue, and it goes both ways. I hear from candidates who feel ghosted by other recruiters they’ve tried working with in the past, and it’s something that we as an industry need to improve upon. That’s why I’m so focused on proactive communication, making sure candidates and clients are always in the loop.
What does a typical day look like for you?
Every day is different, which is one of the things I love about this job. If I’m focused on recruiting, it’s a lot of emails, phone calls, and care calls to check in on candidates in the field. If it’s more of a client relations day, I’m either in my office formulating outreach emails or out in the field meeting with clients. It’s a mix of everything, and I enjoy that variety.
What surprises candidates the most about working with a recruiter?
A lot of candidates are surprised that our services are free to them. They often think we take a portion of their pay, but that’s not the case. Also, many are relieved to find out that we can help them with their resumes. I tell them, “Don’t stress about it—I’ve got you.” We provide complimentary resume services because we want to make sure they’re presented in the best light to potential employers.
You’ve been living in Western North Carolina for many years. What do you love to do in the area?
My husband and I are really involved in our church, and I love volunteering—both through work and on my own time. I also spend a lot of time with my two pit bulls, Darla and Hazel. I’m a big fan of antiquing, too. It’s like a treasure hunt—I just love wandering through shops and finding unique pieces.
Last but not least, what do you find most fulfilling about your work?
The most fulfilling part is helping local companies and candidates find the right match. It’s rewarding to know that I’m making a difference, whether it’s helping a company fill a critical role or assisting someone in landing their dream job. Being able to connect people in our community with opportunities is what keeps me passionate about what I do.
At Friday, we believe in the power of connection, and Kelsey is a key part of that mission. If you’re looking to find a job in Asheville or Western North Carolina, reach out to our team. We’re here to help you every step of the way.
Discover how Shena Keller, one of our dedicated recruiters, has been changing lives at Friday Services for over a decade and why she loves what she does.
At Friday Services, our professional recruiters do more than just fill job positions—they change lives. Shena Keller, who has been with Friday for 12 years, exemplifies this mission every day. Starting at our Morganton location, she quickly rose through the ranks and has been making an impact in Asheville since 2019. We sat down with Shena to learn more about her journey, her insights into the evolving job market, and what keeps her passionate about her work.
Shena, you’ve been with Friday for 12 years. How did your journey with the company begin?
I started at Friday at the front desk in our Morganton office, and just two months later, I was promoted to a recruiter role. It was a fast transition, but I was excited to take on the challenge. Back then, recruiting was a bit different—we had a pool of candidates ready to go, and if a client called with a job they wanted to fill, we could fill them almost immediately. But around 2017, things started to change. Suddenly, we had more jobs than we had candidates to fill them. And since COVID, it’s become even more challenging. Now, we’re not just competing with other staffing agencies, but also with fast food places and gig economy jobs like DoorDash, Uber, and Amazon Flex, where people can set their own schedules.
That’s interesting. How do you think the rise of gig work has impacted the traditional job market?
Gig work has become one of our biggest competitors. A lot of people prefer the flexibility of making their own schedules with jobs like DoorDash or Amazon Flex. They can work when they want and get paid quickly, often the next day. It’s tough to compete with that. However, one thing those gigs don’t offer is benefits. At Friday, we offer full benefits—medical, dental, vision, 401k with matching—all of that. We’re seeing that some people are surprised to learn we offer such comprehensive benefits. But it’s one of the things that makes Friday Services different and a great place for long-term career growth.
What motivates you to stay in recruiting after all these years?
It’s the opportunity to change people’s lives. There’s nothing more rewarding than seeing someone go from struggling to thriving because of a job you helped them get. And it’s not just about finding them a job—it’s about building relationships. I still keep in touch with people I placed years ago, even if they’ve moved on from Friday. They still text me to say “Hi, Ms. Shena!” or update me on how they’re doing. That’s what keeps me going.
What does a typical day look like for you as a recruiter?
My days vary a lot, which I love. I split my time between working in the office and working from home. When I’m in the office, I handle walk-ins, conduct interviews, and do orientations for new hires. At home, I focus more on recruiting, building resumes, and submitting candidates to business clients. It’s a busy job, but you have to be a multitasker to make it as a recruiter. You never know what your day is going to look like, but that’s part of the excitement.
Is there anything you wish candidates knew about working with a staffing agency like Friday?
One misconception is that staffing agencies take a cut of your pay, but that’s not how we operate. If we tell you you’re making $15 an hour, that’s exactly what you’ll get. Another thing is that some people are hesitant to apply for manufacturing jobs because they think they need special skills. But many of our business clients are willing to train people who are eager to learn and have a good work ethic. We have entry-level positions that offer great opportunities for growth!
How do you build relationships with clients (a.k.a. businesses who need to hire employees), and how does that influence your recruiting?
Building strong relationships with clients is crucial. I like to do client tours to really understand what they need. When I can see the workplace and meet the people, it gives me a much better idea of who will be a good fit. It’s not just about skills; it’s about culture fit, too. Some of my clients I talk to for 45 minutes, not just about work but about their lives. Those relationships help me place the right candidates with the right companies. It’s all about understanding both sides—the client and the candidate.
What do you enjoy doing outside of work?
I have two boys, and my youngest is a senior in high school this year! My boyfriend and I love to travel—we go to places like Pigeon Forge, Gatlinburg, and the beach whenever we can. I also enjoy fishing, even though I’m not very good at it! It’s just relaxing to be out on the water, whether I catch anything or not. It’s a great way to unwind after a busy week.
Shena’s passion for helping others and her dedication to her work are what make her an invaluable part of the Friday team. If you’re looking for a professional recruiter in Asheville or trying to find a job in Western North Carolina, reach out to Shena or any of our team members. We’re here to support you every step of the way.
Get to know Lisa Sargent, our General Manager of Operations and Accounting, as she shares her journey, insights, and the passion that drives her work at Friday Services.
At Friday Services, the success of our operations and the satisfaction of our clients and employees is thanks in no small part to Lisa, our General Manager of Operations and Accounting. With 30 years of experience at Friday, Lisa has seen and shaped the company’s growth from the inside out. Starting as a temporary receptionist, she quickly moved through the ranks, eventually taking on the crucial role she holds today. We sat down with Lisa to learn more about her career, her thoughts on the industry, and what keeps her motivated after three decades.
Lisa, you’ve been with Friday for 30 years—an impressive milestone! How did your journey with the company begin?
It’s hard to believe it’s been 30 years! I started at Friday when I was just eighteen. My stepmother was a recruiter here, and she called me in for what was supposed to be a two-week assignment as a receptionist. I had no idea what I was getting into, but I never left! Over the years, I moved from reception to data entry, and then into payroll and accounting. Eventually, I took on the role of General Manager, overseeing our operations and accounting. It’s been quite a ride. Back then, everything was done manually—paper applications, filing cabinets, the works. It was a different world, but it taught me so much about the fundamentals of staffing and organization.
What do you think sets Friday Services apart from other staffing & workforce agencies in western North Carolina?
We go above and beyond just filling positions. We aim to be true partners to our business clients, offering support beyond recruitment. For example, we regularly invite our clients to community events or HR meetings we are connected to such as WNCHR to bring valuable information to them. We also invest in our team’s education, ensuring everyone is up-to-date with employment law and HR best practices. For instance, our entire team goes through the American Staffing Association CSP certifications, additionally, our recruiters along with myself went through rigorous training to get PHR certifications & SHRM-CP certifications so we could better serve our clients. We’re not just a staffing agency—we’re deeply involved in our community and committed to helping our clients and employees succeed.
Another thing that sets us apart is our commitment to the employees we place. We don’t just place someone in a job and move on—we follow through. We make sure they have the support they need, whether it’s helping them with benefits, providing resources if they’re facing tough times, or even just checking in regularly to see how things are going. We’ve built a Friday Cares program where our team pools resources to help employees who might need a little extra assistance, whether it’s gas money to get to work or funds for groceries until their first paycheck comes in. It’s about creating a supportive environment where everyone can thrive.
Speaking of candidates, what’s one thing you wish more candidates knew about the benefits Friday Service offers?
I think many candidates view temporary work as a short-term option, but they often don’t realize they can build a lasting career with us. We provide full-time benefits—like 401k with matching, health insurance, vacation, and holiday pay. What’s great is that our temporary employees can move between assignments without losing their benefits. For example, we have an employee who’s been with us for over 20 years at the same job, and another who enjoys the variety of new placements while still keeping her benefits and stability. It’s a unique opportunity more people should consider.
What changes have you seen in the staffing industry over the years, particularly from your perspective in operations and accounting?
The industry has evolved so much, especially with the rise of technology. When I first started, everything was done on paper—applications, timecards, everything. Now, it’s all digital, which has made the process more efficient, but it’s also brought new challenges. For example, there’s a lot more focus on data management and cybersecurity now. But one of the biggest changes I’ve seen is in the types of skills that are in demand. A lot of manufacturing jobs, for example, now require some level of computer proficiency because of automation and robotics. We’re seeing forklifts that operate autonomously and other high-tech equipment that requires workers to have a different skill set than in the past. It’s fascinating to see how these changes are shaping the job market.
Another significant shift has been in the way we interact with candidates. The whole recruitment process has become much more candidate-friendly. Candidates can do everything from home now—apply, interview, and even onboard. It’s all about convenience and accessibility.
Outside of work, what do you enjoy doing in your free time?
I love spending time with my family—we’re very close, and I’m blessed to have my kids and grandkids nearby. I especially enjoy taking my grandkids on new adventures and exploring new places with them. My husband and I also love discovering somewhere new each year to visit together. We’re always on the water, and being a ‘water person,’ it’s where I’m happiest. When I’m not out on the lake, I enjoy relaxing by the pool at home.
What’s something about Friday that you’re particularly proud of?
I’m really proud of how we’re more than just a staffing agency. We’re a community partner. We’re involved in so many local initiatives and make it a point to give back whenever we can. Whether it’s volunteering at local events, supporting community projects, or just being there for our employees when they need help, we try to make a positive impact in everything we do. That’s something you don’t see every day, and it’s a big part of why I’ve stayed with Friday for so long. I’m also proud of the way we’ve maintained our commitment to education and professional development. We’re always looking for ways to grow and improve, not just for ourselves, but for our clients and employees as well.
Work with Friday Services to Get the Best Job For You!
Lisa’s dedication to Friday Services and her deep connection to the community are just a few of the reasons we’re so proud to have her on our team. If you’re trying to find a job in Western North Carolina, reach out to our team members. We’re here to help you navigate your career path with confidence.
