Quality Assurance Manager

Jul 7, 2025

Job ID:138300

Description

Job Position: Quality Assurance Manager

Location: Waynesville, NC 28786

Pay Rate: $85000.00-95000.00

Quality Assurance Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • The Quality Manager needs a solid understanding of all processes (from raw materials to finished product) and ability to apply understanding of FDA regulations (21 CFR 10/11, 21 CFR 820) and other regulatory requirements (HACCP, FSMA, TSCA, etc.).

  • Supports and drives consistency of Quality Programs and procedures across all assigned areas of responsibility

  • Plan and assign work of subordinates efficiently and effectively to ensure proper coverage and oversite

  • Develop and/or adapt inspection equipment or processes to meet quality control standards, make suggestions regarding procedures, standards and equipment to facilitate work and maintain product quality.

  • Analyze facts or circumstances surrounding individual problems or incidents of nonconformance to determine appropriate actions to be taken within the limits of standard practices and with a strong command of root cause analysis and a cross-functional mindset to reach effective problem solution

  • Ensure appropriate collection and maintenance of all quality records and inspection reports

  • Develop, initiate and adjust standards and methods for inspection, testing and evaluation

  • Provide input to and support of the Material Review Board to ensure proper disposition of material and documenting associated Quality Costs

  • Team Member development through leadership, performance reviews, coaching and feedback

  • Owner of Customer Complaint Process and driver of Corrective/Preventive Action activities ensuring proper root cause, corrective activities and verification of actions prior to timely closure

  • Maintain cGMP standards in compliance with regulatory requirements such as FDA, UL, Safe-Feed-Safe-Food, Kosher, Omri, etc.

  • Support, utilize, train and optimize Quality Management Software (Master Control), specifically related to Document Control, Audit and Risk Management

Other projects or assigned responsibilities as business needs may require

Travel: Little to no travel expected unless business needs require

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in engineering or related industrial, scientific, or business management field required

  • Minimum of 2 to 5 years’ experience in a manufacturing environment preferred

  • Experience with FDA: CFR 210/211 preferred

  • ISO 9001-2018 experience preferred

  • Root cause analysis, analytical and problem-solving experience preferred

  • Intermediate to advanced math and statistical skills

  • Ability to communicate technical terms in common sense manner to all levels of organization and externally

  • Strong organizational and information management skills required

  • Solid base of knowledge with respect to Quality Management Software

  • Ability to work in cross-functional teams

  • Excellent project management skills

  • Strong written and verbal communication skills