Support & Sales

Jun 18, 2024

Job ID:137106

Description

Job Position: Support & Sales

Location: Asheville, NC 28804

Pay Rate: $22.00-25.00/hr

Shift: 8a-5p, Monday – Friday

Role Summary:

  • Purpose of the Role:

    • Drive revenue for the company

    • Handle key client interactions and answer calls

    • Take down details, timelines of events, and manage contract signatures

    • Work exclusively with the charter bus business

    • Make outbound calls to existing accounts and cold calls to maintain a full sales pipeline

  • Key Responsibilities:

    • Answer phone calls and understand the entire bus schedule

    • Coordinate specific timelines for the entire trip, including every bathroom break and stop from start to finish

    • Ensure successful execution of events through detailed planning and communication

Skills and Qualifications:

  • Essential Skills:

    • Proficiency in computer skills and ability to multitask in a fast-paced environment

    • Use internal systems to enter data and communicate with other departments

    • Know what questions to ask event managers to gather necessary details and logistics for the entire trip

  • Preferred Skills:

    • Clear communicator and detail-oriented

    • Curious and enjoys being part of a team

    • Can be independently trusted to get the job done

  • Education: High School Diploma required

Experience:

  • Industry Experience: Preferred experience in events, hotels, or logistics related to hospitality and sales

  • Role Experience: At least 1 year of experience in hospitality (events/hotels)

  • Project/Technology Experience: Ability to use Microsoft programs and learn new company-specific transportation systems

Personal and Professional Traits:

  • Work Style: Independent, task-oriented, self-starter, enjoys supporting others

  • Interpersonal Skills: Extroverted via phone, great communicator, curious to ask questions

  • Cultural Fit:

    • Treat others with respect and authority

    • Enjoy being empowered in a family-oriented business

    • Thrive in a fun work environment and lean in when needed

  • Motivations: Passionate about working with people and contributing to the bigger picture by ensuring perfect event execution behind the scenes