Inside Sales Representative

Dec 13, 2022

Job ID:135595


Job Position: Inside Sales Representative

Location: Greeneville, TN 37743



Inside Sales Representative

Join the ranks of an agile, innovative, customer-centric team, who are rewarded daily through their service and dedication to our military, government agencies, and within the communities in which we live and serve. Through the power of innovation and in an energetic environment, you will solve complex and critical challenges for our customers in support of their missions.

The Position

Our client continues to grow and has an exciting opportunity available for an Inside Sales

Representative to join a great team. This is an opportunity to build a career as a key member in the day-to-day primary interface, from a proposal perspective, into our customer’s buying/purchasing team. This role allows talented individuals to develop professionally within this position and the potential, if desired, to leverage these essential skills as opportunities become available within our organization.

This position will be responsible for, among other things:

• Quoting our contract customers, through collaboration and interaction externally with Contract OEM and Distribution Partners and internally with Account Managers, Purchasing, Order Management and Quality.

• Providing the Account Manager with assistance with generating quotes and sales orders, answering questions and solving issues to ensure we meet our customer’s request for excellence.

• Working with Quality to ensure compliance is met on customers’ terms and conditions and quality requirements.

• Entering customer data into CRM system and obtaining additional customer information where appropriate.

• Entering information into customer portals including quotes and sales order acknowledgements.

• Generating and updating reports on all open sales orders and quotes.

• Briefing the Account Manager and management on the status of current resolution efforts.

• Professional, proactive, direct communications with the customer through phone and email correspondence.

• Understanding areas of risks and working to mitigate such risks through open and transparent communications and task management.

• Identifying trends in the support calls and notifying management of increasing trends, unusual activity or repeated activity. 

 Your Education & Experience

• Bachelor’s degree from four-year College or University, currently pursuing a degree, or at least 5+ years and applicable experience/training in the industry.

• Familiarity with ISO/AS9120 standards or government contracts is preferred.

• Microsoft Office Suite: Word, Excel and PowerPoint; Internet Explorer, ERP/CRM