HubSpot Administrator

Dec 13, 2022

Job ID:135594

Description

Job Position: HubSpot Administrator

Location: Greeneville, TN 37743

Description:

 

The HubSpot Administrator will be responsible for owning all key aspects of HubSpot, ensuring it is configured optimally based on developed business requirements. Work cross-company to support and maintain the platform as business needs evolve and campaigns are brought to life. This individual will work in a supportive role to the inside and outside sales team on a day-to-day basis within HubSpot. This will include working hand-in-hand with sales, operations and in some cases the marketing team, to create/modify and measure sales-related workflows and help define optimal processes within HubSpot to support the organizational goals.

 

Essential Duties & Responsibilities

  • Ensure that internal processes are mapped correctly within the CRM system and followed from an accountability and reporting standpoint
  • Work with internal and external business partners for the continuing optimization, maintenance, and change-management of systems and business processes
  • Assist cross-functional teams with defining process requirements and change requests
  • Support the development of new sales/business processes and/or enhancements to meet our business needs and improve as TEVET and the market we serve continues to evolve
  • Define, create, update, and maintain workflows to support business processes and requirements
  • Create and maintain documentation, including diagrams and explanations of how data flows in, out, and throughout HubSpot
  • Create and maintain a roadmap of necessary changes and enhancements to the HubSpot configuration and infrastructure
  • Track changes governed by changing business requirements
  • Manage and maintain integrations with relevant third-party systems
  • Provide day-to-day support on HubSpot, prioritizing and processing requests, including data imports/exports,enhancements, reporting, and other ad hoc requests
  • Help with training as needed on HubSpot/TEVET processes and functionality
  • Proactively manage and develop HubSpot data reporting that drives our business
  • Monitor and maintain HubSpot infrastructure and data for integrity, accuracy, and connectivity
  • In partnership with Marketing, lead efforts on HubSpot enhancements and product launches, sales campaigns, and implementations
  • Responsible for building reports, managing dashboards, and creating workflows at the request of leadership

 

Qualifications           

  • Bachelor’s degree or equivalent experience
  • Minimum of 2 years’ experience as HubSpot Administrator in a sales or sales support capacity, with experience in Sales Hub, Service Hub, and Operations Hub
  • Minimum of 2 years’ experience in a customer centric business environment
  • Strong organizational skills and ability to prioritize
  • Ability to manage multiple projects and deliverables simultaneously and successfully in a fast-paced environment Creative problem-solving skills
  • Ability to lead and drive projects
  • Good interpersonal skills
  • Focused on data accuracy and optimization
  • Proactive and collaborative team player who isn’t afraid to ask questions
  • Strong customer service skills with excellent communication skills, both verbal and written
  • Ability to manage and execute on assignments with competing priorities
  • Highly skilled and motivated in both administrative and technology duties
  • Good understanding of BI tools and Excel.